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Terms of Service – Latch‑X

Effective date: 2025‑11‑23
Business name: Peter Kováč – Latch‑X
Company ID (IČO): 57092753
Address: Pri vinohradoch 269/G, 83106 Bratislava, Slovakia
Contact: support@latch-x.com

These Terms of Service (“Terms”) govern your access to and use of Latch‑X (“Service”). By using the Service, you agree to be bound by these Terms.

Incorporation by reference: The Privacy Policy and Refund Policy are incorporated into these Terms by reference and form part of your agreement with us.

Eligibility: You confirm that you are at least 18 years old (or have authority to act for a business) and have legal capacity to enter into this agreement.

1. Definitions

2. License and Use

You are granted a limited, revocable, non-transferable, non-sublicensable license to access and use the Service solely for your internal business or personal purposes.

You may not:

3. Intellectual Property

The Service, source code, models, tools, and all related content are the intellectual property of Peter Kováč – Latch‑X, protected by copyright and other applicable laws.

All rights not expressly granted are reserved.

You retain ownership of your own uploaded models and data.

3.a. Trademarks

Latch‑X is a registered trademark in the European Union. You may not use the Latch‑X name, logos, or brand assets without prior written permission, except as fair and descriptive use where permitted by law. Other product and company names mentioned may be trademarks of their respective owners.

3.b. Documentation & Whitepaper License

Unless otherwise noted, the Latch-X user-guide documentation and the whitepaper (text & figures) are licensed under Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0). See https://creativecommons.org/licenses/by-nc/4.0/. Non-commercial use only; attribution required; indicate changes.

Scope: This license applies to documentation/whitepaper content only. It does not cover software, source code, or any normative schema/specification unless expressly stated.

3.c. Schema & Specification Terms

The normative Latch-X YAML schema/specification is © 2025 Peter Kováč — All rights reserved. The schema may be described in the docs for interoperability, but implementing the Latch-X schema in software, libraries, SaaS, or services requires a license from the rights holder. Any schema excerpts in the docs are illustrative and do not grant rights to reproduce or implement the schema. Licensing inquiries: legal@latch-x.com.

4. User-Generated Content

You retain full ownership of your Models and User Data.

By submitting content, you grant us a worldwide, royalty-free license to store, process, and display that content solely to operate the Service.

You must ensure you have the rights to upload and use any content you submit.

5. Acceptable Use

You agree not to:

Violation may result in suspension or termination. We may enforce rate limits and block abusive patterns to protect the Service.

6. Privacy

Your data is handled in accordance with our Privacy Policy

We comply with the EU GDPR and do not sell your data.

7. No Warranty

The Service is provided “as is” and without warranty of any kind.

We do not guarantee that:

Nothing in these Terms overrides mandatory consumer rights under EU or Slovak law.

7.a AI Assistant (on-demand only)

The AI assistant is available by default but operates only when you explicitly use it (e.g., you type a prompt and request a response). We do not run the assistant in the background or analyze your content unless you invoke the feature.

By using the assistant, you instruct us to transmit your prompt (and any snippets you choose to include) to our AI provider to generate a reply. Outputs may be inaccurate or incomplete; you remain responsible for your use of results. Do not submit third-party personal data or confidential information without a lawful basis.

We may temporarily cache request data only as needed to deliver the response and operate the service. See our Privacy Policy for processing and retention details.

8. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim related to the Service will not exceed the greater of (a) the amount you paid us in the last 6 months, or (b) €250, in the aggregate.

We shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, loss of data, or business interruption.

This limitation does not apply to liability for death, personal injury, fraud, or gross negligence where exclusion is unlawful.

Nothing in these Terms limits your mandatory consumer rights under EU or Slovak law.

9. Indemnification

You agree to indemnify and hold us harmless against any third-party claims, damages, or legal fees arising from your misuse of the Service or violation of these Terms.

10. Service Availability

We may update, suspend, or discontinue the Service at any time, including for planned maintenance.

We do not guarantee continuous availability or uptime. We may enforce rate limits and block abusive patterns to protect the Service.

10a. Beta, Preview, and Experimental Features

Scope. Features labeled “beta,” “public beta,” “preview,” “experimental,” or similar are pre-release and may be incomplete or change without notice.

As-is; no SLA. These features may be unstable, slower, or unavailable and may lead to data loss. They are provided “as is” without uptime or support commitments.

Changes or removal. We may modify, rate-limit, or disable beta/experimental features at any time, and we may reset settings or limits associated with them.

Telemetry and feedback. We may collect limited technical telemetry (e.g., feature flag usage, performance metrics, error types) to stabilize these features. Telemetry excludes model contents unless you explicitly submit them through the feature or to support. You grant Latch-X a non-exclusive, worldwide, royalty-free license to use feedback to improve the service.

Use of inputs. Do not submit confidential or special-category personal data unless you have a lawful basis and appropriate safeguards. Outputs may be non-deterministic and should be validated before production use.

11. Changes to Terms

We may update these Terms at any time. If we do, we will post the revised version and notify you where required.

Continued use of the Service after changes means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of Slovakia. Any disputes will be subject to the exclusive jurisdiction of Slovak courts, unless otherwise required by your local consumer laws.

13. Severability

If any provision is found unenforceable, the rest of the Terms will remain in effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Latch‑X regarding the Service. They supersede all prior agreements or understandings.

15. Subscription & Cancellation

Latch‑X is offered on a monthly subscription only. Subscriptions automatically renew each month unless cancelled in advance. You may cancel your subscription at any time from your account settings. Cancellation will take effect at the end of the current billing period.

Refund terms are described in our Refund Policy.

16. Online Dispute Resolution

Consumers in the EU may use the European Commission’s Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/.

17. Third‑Party and Open Source Software

The Service may include components licensed under third‑party open‑source licenses. Those components are licensed to you under the terms of their respective licenses. To the extent there is a conflict between these Terms and an open‑source license, the open‑source license will govern your use of the relevant component.

Required attributions and license texts are provided on our Open Source Notices page. For components that require source availability (e.g., GPL, LGPL, AGPL, MPL), we will make Corresponding Source available as required. Requests may be sent to legal@latch-x.com.

18. Change Log

v1.3 – Removed Private Beta Terms; Beta/Experimental clause renumbered. Update in privacy policy. 2025-11-23.

v1.2 – Added clause incorporating the Privacy Policy and Refund Policy into these Terms by reference; clarified single policy-bundle versioning (one Terms version governs Privacy and Refund). 2025-11-02.

v1.1 – Added Third‑Party and Open Source Software chapter. 2025-10-26.

v1.0 – Initial release 2025-08-31.